Mobi, Mobi Survey

Hotline: 03 – 00 15 15

Mobi Survey

Personal Info

First Name*

Last Name*

Mobile*

E-Mail*

Address*

Choose your ISP provider*

Mobi Survey

1. For how long have you been using Mobi?*

Less than 1 month
1 to 3 months
3 to 6 months
6 months and above

2. Are you satisfied with Mobi service?*

Very Satisfied
Satisfied
Average
Below Average
Not Satisfied

3. Considering the internet solutions that you have experienced in Lebanon in the past, how do you rate the speed of your Mobi connection?*

Very fast
Fast
Average
Slow
Very slow

4. Are you using Mobi Speed Enhancing Accessories?*

Yes
No

5. What is your preferred method of payment for your Mobi account?*

Online Payment
Domiciliation
Prepaid Cards
Home Delivery
Other

6. How satisfied are you with Mobi with regards to the following?

	Very Satisfied Satisfied Average Not Satisfied
Value for money*
Speed of connection*
Amount of GBytes per plan*
Suitable for your needs*
Mobi recharge Plans*
Customer Support*
Mobility*

7. What was your internet solution before you used Mobi?*

Cable
Dial Up
ADSL
Wise
Wigo
Other

8. In how many places do you regularly use Mobi in?*

One place only
Two places
Three or more places

9. Where do you use Mobi?* (You can choose multiple answers)

Home
Work
Outdoor
Others

10. Have you used the Mobi Connection Manager?*

Yes
No

11. Would you recommend Mobi to your friend or colleague?*

Yes
No

12. Would you like us to offer Regional Plan which is less expensive than normal plans and only work in remote regions of South, North and Bekaa?*

Yes
No

* Denotes mandatory fields