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FAQ > General
What is Mobi?
Can I use Mobi while travelling in my car?
How long is the warranty period for Mobi modems?
Can I use my own Mobi account while using my friend's Mobi modem?
Which operating systems does the Mobi system support?
How much power will the Mobi modem use on my laptop?
Can I share my Mobi connection with others?
How much data is typically in 1 MB?
Your Mobi Modem Leds Status Explanation

What happens if my modem doesn’t receive enough signal strength?



What is Mobi?
Mobi is Mobile Wireless Broadband Service.


 

Can I use Mobi while travelling in my car?
Yes, you can. It enables you to connect to the internet even at the speed of 100Km/hr. 


How long is the warranty period for Mobi modems?

It is a 90 days warranty period. Warranty Full Terms & Conditions. 



Can I use my own Mobi account while using my friend's Mobi modem?
Yes, you can.

 

Which operating systems does the Mobi system support?
The Mobi system works with Windows 98 SE, 98 ME, 2000, XP, 2003, Vista 32-bits, Linux and Mac version 10.1.5 to 10.4.9. The desktop modem also works with any other device (WiFi Access Point, Router) supporting the PPPoE protocol.


How much power will the Mobi modem use on my laptop?

The Mobi modem power usage is comparable to that of a WiFi device. Power consumption is dependant on the following factors:

  • Level of activity - there is less power consumed when the system is idle
  • Direction of data - there is less power consumed receiving data than sending it
  • Signal strength - there is less power consumed when within good coverage
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Can I share my Mobi connection with others?
Yes you can with all Mobi Modems especially with our new UTD-W Desktop Modem with Integrated WiFi Router which enables sharing without any additional cable or equipment.


How much data is typically in 1 MB?
A MB of data is equivalent to approximately 250 emails (200 words each), 20 e-mail attachments, 20 pages of Excel spreadsheets, or 10 web pages
 

Your Mobi Modem Leds Status Explanation


Power LED
displays status of power and operation.

Status

Led Color

Conditions

Power OFF

---

---

Power ON during Boot

Purple

Lighting

Power ON after Boot

Blue

Lighting

Fault

Purple

Flashing



Link/Communicatin LED displays status of link and communication between Mobi modem and Mobi network.

Status

Led Color

Conditions

Strong Signal Reception

Green

---

Weak Signal Reception

Yellow

---

No Connection

Orange

---

No Data Transmission/Reception

---

    Lighting with above colors

Data Transmission/Reception

---

    Flashing with above colors




What happens if my modem doesn’t receive enough signal strength?
Your modems location has a huge bearing on your signal strength, follow these tips to get the best signal possible. Remember that the color of the signal led on your modem indicates the quality of signal being received, more green means more signal.

Here are a few tips
  • Place your modem at a window
  • Rotate the modem slowly, the slightest rotation can have a huge bearing on signal quality.
  • Place your modem as high as is safely possible.
  • Try opening the window